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Support

A real person reads every message.

Email support@cuddles.live. Please include the email you sign in with and your phone model.

Common questions

I didn't get my sign-in code.

Check your spam folder, then request a new code. Make sure you typed the same address you signed up with.

I logged something by mistake.

Tap undo on the bar that appears right after logging. Later, open the entry from Day or History to edit or delete it.

How do I add my partner, a grandparent or a nanny?

Open You → Family settings, invite them by email, and choose Can edit or Can view only.

Can I bring my data from Huckleberry?

Yes. Export from Huckleberry, then open You → Import from Huckleberry in Cuddles.

Something I bought isn't showing.

Email us with your store receipt and we'll sort it out.

How do I delete my account?

Open You → Profile → Delete account. The Privacy Policy explains what it removes.

Is Cuddles medical advice?

No. It keeps a careful record, and for health questions it points you to your baby's clinician. See the Terms.